Voice + chat agents for property inquiries across every channel
Agents miss buyer calls while showing properties
Phone calls from potential buyers go to voicemail during showings
Property details are scattered across listings, brochures, and internal notes
After-hours inquiries go cold — buyers move to competitors within hours
Managing inquiries across phone, WhatsApp, and website is disorganized and slow
AI voice agent + multi-channel chat for property inquiries
An AI voice agent handles incoming calls, answers property questions from your listing documents, and identifies high-intent buyers. Chat bots on your website and WhatsApp handle text inquiries. Everything feeds into one inbox with lead scores.
Step-by-step flow from initial contact to resolution
Interested buyer calls the office number — AI voice agent picks up
"I'm looking for a 3-bedroom in the downtown area under $500K"
RAG retrieves matching property listings with accurate details from uploaded documents
Voice agent describes available properties with real listing data — prices, features, availability
Lead score increases as buyer asks about mortgage options and viewing schedules
Escalation rule fires — agent notified to follow up with this lead personally
Full call transcript + lead score delivered to the real estate agent's unified inbox
How data flows through the system for this use case
Phone, WhatsApp, or website
Vapi voice / OmniBot text
Property listing KB search
Response generation + intent signals
Transcripts + lead scores
Buyers reach out via phone, WhatsApp, or website. Voice calls go through Vapi for STT/TTS, text goes through OmniBot. Both feed into the same RAG pipeline searching property listing documents. Lead scoring tracks purchase intent signals across all channels.
Technologies powering this solution
Custom-built for your specific documents, workflows, and channels.